Setup Solutions - Connecting

How do I connect to a different Access Number?

If you haven't done so already, please visit Access Numbers to find access phone numbers available for your location.

  • Windows Vista or Windows 7 connections:
    • Open Control Panel from the Windows Start menu.
    • Select Network and Sharing Center.
    • Select Set up a new connection or network.
    • Choose Set up a dial-up connection...
    • Enter the Access Number exactly as it needs to be dialed without spaces or dashes.
    • Enter your username followed by @TurboUSA.com in the User name field.
    • Enter your password in the Password field.
    • Check the "Remember the password" box.
    • Click Connect.
  • Mac OS 10.4 or later:
    • Select the Apple Button from the system menu, and click on Location>Network Preferences.
    • Click on the Network icon in the Internet & Network section.
    • When the network window comes up, set the popup list called Show to Internal Modem.
    • Enter Turbo USA for the Service Provider.
    • Enter your username followed by @TurboUSA.com in the Account Name field.
    • Enter your password in the Password field.
    • Enter the Access Number exactly as it needs to be dialed without spaces or dashes in the Telephone Number field.
    • Check the "Save password" box.
    • Click PPP Options if you wish to override the default parameters of your dialup connection.
    • Click Apply Now
  • Please call Customer Service: 1-800-918-8726 if you have any further questions.

**NOTICE**
In order for these numbers to work for you, you must have the domain entered in your Dial-Up Networking.

Also note that some areas require 10-digit dialing.

Dial-Up Networking Screen Shot